Could have been perfect

The support is abyssmal. Most moves are not too bad to understand. But try taking a 10 and converting it to 20/2. Have seen the "solve this" animation do it 5 times but no idea what moves theyre making that does that. No help online. Too bad. Could have been a greater app!

lldmcca about DragonBox Algebra 12+, v2.2.1